Frequently Asked Questions

Is there a recurring fee for the service?
Yes. HEROIC offers four monthly subscription plans at prices ranging from free to $29.99 a month.
Tue, Aug 2, 2016 at 1:50 PM
Can I cancel at any time?
Yes. You may cancel your account at any time without a cancellation fee and there are no contracts.
Tue, Aug 2, 2016 at 1:51 PM
Can I change security plans if I want additional protection?
Yes. Once logged in to your personalized dashboard, you can easily upgrade to a different plan at any time.
Tue, Aug 2, 2016 at 1:51 PM
Will my security turn off if my credit card expires or declines before I can update it?
No. You will receive one email notification every seven days after the first failed attempt to charge your card (roughly 4 notices in total). If your cred...
Tue, Aug 2, 2016 at 1:55 PM