NetExtender 2FA Enrollment

NetExtender 2FA Enrollment

      



1.       Go to https:// 12.201.5.210:4433

a.       Chrome: Click on “Advance” and “Proceed to…”




b.       Edge: Click on “Advance” and “Continue to…”





 

      2.            On the Next page Type in you Username and Current Password (“Please note if you have not updated your Password recently with the new password criteria please reach out to HELPDESK”)




NOTE: There are cases that you will need to type in your credentials TWICE.

 

3.       Wait until the verification and initialization process completes:

 


 

4.       Scan the QR Code and type in the current OTP for the SNWL Account that was added to your device


 

5.       After Completing the enrollment you will be provided with a emergency code. Write it down in cases you accidentally deleted the SNWL account on your phone or you can’t access the device that has the account:

 

IMPORTANT NOTES:

You can only have 1 device registered to NetExtender 2FA

If you accidently removed the account or unable to access your device you can use the Emergency Code that was provided during enrollment.

If you lost your Emergency Code please contact helpdesk to request to unbind your current device (Needs to be assigned to a network Admin)

OTP Needs to be applied on the Second Password prompt.

Alert
If you already have a device attached to your Netextender login and would want to change the device:

 

Login to the site like usual and type in the OTP of the active SNWL Account of your current Device:



                Then click on “UNBIND OTP KEY” on the Next page:


REDO the Enrollment process to add new device.